Terms & Conditions

Terms and Conditions

Quote:	The quote provided to you for any service is correct at the time of quote generation and subject to change at any time primarily due to time sensitive pricing component included in the quote. Localis Travels will provide with new quote and reconfirm the permission to book should the price change and Localis is unable to honor the quote provided earlier.
Booking	The person effecting a booking shall be deemed to have accepted these Terms & Conditions on behalf of all persons named in the booking. The contract will be governed by and subject to these conditions. All communications from us will be sent to the email address you provide to us at the time you make your booking.
Payments & Refunds	Payments for all services are accepted in New Zealand Dollars. Payments can be made either by Wire Transfer or Credit Card. Refunds if applicable will also be credited back in New Zealand dollars. Client accept to bear all their bank charges and exchange rate for any payments and refunds.
Amendments & Cancellations:	Once booked all travel becomes non-refundable and non-transferable. If you want to change any details of your itinerary (such as changing to a different hotel or changing your departure date or airport), we will do our best to help but cannot guarantee that changes will be permitted by the relevant supplier(s). Any amendment to the booking is subject to the terms & conditions of the relevant supplier. The price of your new arrangements will be based on the prices that apply on the day you ask for the change and may include additional fees or charges that are charged by the supplier in connection with the change or cancellation. These prices may not be the same as when you booked the products or services. We don’t charge for any administrative fees for Amendments & Cancellations.
Our Responsibility:	The services that we supply consist solely of arranging and coordinating travel, entertainment and accommodation facilities and services and making reservations, issuing tickets and vouchers to customers for the provision of services and facilities by suppliers. We undertake to perform these services with reasonable care and skill. The standard of accommodation and other services are based on various factors, which are generally accepted as indicative of a certain class, however, we make no representation or warranty whatsoever as to the provision of any service of which we are not the supplier. Localis Travels Pvt Ltd does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of any supplier in connection with your holiday pursuant to a contract between them and you (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom we have no direct or exclusive control. Where for any reason, a supplier is unable to provide particular facilities or services, then that supplier may be entitled, under its contract with us, to substitute comparable or equivalent facilities or services without incurring any liability to you.
Travel Documents:	It is the responsibility of the traveler to ensure that he or she: (a) complies with all applicable government travel requirements including, without limitation, obtaining a passport and visas to enter the destinations to which you are traveling; and (b) Checks in by the required check-in time. As there may be delays at the airport, you are advised to arrive at the airport within a reasonable period of time before your flight. We are not responsible for any delays you may experience. Passports are required for all travelers for international travel generally. Many countries require that foreign nationals entering hold a passport that is valid for a minimum period after you enter that country, typically 6 months. When purchasing air travel, the name on the passport must match the name on the ticket, otherwise you may not be able to travel and insurance may be invalid. If, after purchasing products or services but before traveling, any member of your party changes their name you must notify the relevant carrier or us immediately so that the necessary changes can be made to your documentation. It is the responsibility of the traveler to obtain information and advice on the visa requirements of the destinations you propose to visit. Traveler should contact the nearest embassy, high commission or consulate of the country you intend to visit well in advance of travel. Requirements may change and you should check for up to date information before booking and departure. We urge customers to review travel prohibitions, warnings, announcements and advisories issued by the relevant governments prior to booking travel to international destinations. The above information and any links are provided in good faith but should be treated as a guide only. Passport and visa regulations can change and it is your responsibility to ensure that you possess the relevant travel documents before you travel. It can often take some time to obtain a passport and/or visa, so you are advised to apply in plenty of time. We accept no responsibility in any regard in relation thereto including, without limitation, for customers who do not possess the correct travel documents.
Rental Car Terms & Conditions	(a) – You will need your current full driver’s licence (in English) for presentation when you collect your vehicle. Minimum age for driving rental vehicles is 21 years. (b) – Fuel costs, excess reduction and miscellaneous charges are payable by the renter. The vehicle will have a full tank on collection and you will be liable for the cost of a refill unless you return the vehicle with a full tank. (c) – A damage excess of $3000 + GST applies and is payable directly by the renter if the vehicle is involved in an accident. The excess may be reduced by the purchase of Excess Reduction Insurance at time of collection from the car rental company directly. A car rental company may require a credit card imprint at the time of collection and/or require a credit card deposit sufficient to cover the insurance option selected plus a $150 bond to cover fuel which must be paid when collecting the vehicle. Any refund due will be made when the vehicle is returned. Further conditions will apply which are available from the rental company upon collection of the vehicle.
Health & Travel Insurance	It is the responsibility of all travelers to ensure they comply with all health requirements associated with their travel including, without limitation, any requirements relating to flying while pregnant and taking prescription and non-prescription medication into other countries. It is recommended that all travelers obtain travel insurance against loss, damage, illness, injury or other unexpected circumstances.
Safety	The Client accepts that any activity has its inherent risks, and can be dangerous. The Client understands that these risks include (but are not limited to): illness, navigational difficulties, rough conditions, poor weather, life threatening or crippling injuries and fatal accidents all of which may occur in isolated areas. The Client accepts all responsibility and liability for ensuring their own safety. Client must ensure that they understand the risk involved and comply with the safety requirements as advised by the various service providers contracted by Localis Travels Pvt Ltd or Localis Travels Pvt Ltd itself for your travel needs.
Client Liability	The Client agrees to accept all risks, and will not hold Localis Travels Pvt Ltd, or any of their employees or agents responsible or make any claim against them (including claims arising from negligence) for any direct or indirect injury or damage to the Client or its property. The Client agrees that any claim in respect of any damage and/or injury to other persons and/or property is its responsibility and not the responsibility of Localis Travels Pvt Ltd or their employees or agents and hereby indemnify Localis Travels Pvt Ltd against any loss, damage or claim whatsoever arising against them. The client must provide their own travel insurance to cover their expenses in cases of unforeseen circumstances. The client must provide any medical details that may adversely affect their participation (e.g. asthma, pregnancy, chronic conditions) at the time of booking, so that we may discuss contingency planning with you.
Force Majure	We will not be liable for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control including, but not limited to war, civil disturbance, fire, floods, acts of God, acts of government or any other authorities, accident to or failure of machinery or equipment or industrial action.
New Zealand Law	All agreements between the client and Localis Travels Pvt Ltd is governed in all respects by the laws of New Zealand and the parties submit to the exclusive jurisdiction of the Courts of New Zealand.